Terms of Service

Schaiduler

Effective Date: April 6, 2026

Welcome to Schaiduler, a service provided by OLIO APPS LLC ("Company," "we," "us," or "our"). By accessing or using our platform, you ("User," "you," or "Subscriber") agree to be bound by these Terms of Service ("Terms"). Please read them carefully before using our service.

If you do not agree to these Terms, you may not access or use Schaiduler.

1. Description of Service

Schaiduler is a software-as-a-service (SaaS) platform that enables service-based businesses ("Subscribers") to communicate with their existing customers for the purpose of scheduling, confirming, and managing appointments. The platform currently supports SMS text messaging and may be expanded over time to include additional communication channels such as voice phone calls and email (collectively, "Communication Channels"). The platform is intended solely for business-to-existing-customer communications and is not a general-purpose messaging tool.

The Company will notify Subscribers when new Communication Channels become available. Your continued use of any new channel constitutes acceptance of any channel-specific terms that apply.

2. Eligibility and Account Registration

To use our service, you must:

• Be at least 18 years of age
• Operate a legitimate business providing services to customers
• Provide accurate, current, and complete information during registration
• Maintain the security of your account credentials

You are responsible for all activity that occurs under your account. Notify us immediately at support@schaiduler.com if you suspect unauthorized access.

3. Acceptable Use — Communications

3.1 Permitted Use

You may only use the platform's communication features to contact individuals who are your existing customers — meaning persons who have previously engaged your business services and from whom you have obtained proper consent to receive communications via the applicable channel (SMS, voice call, or email).

3.2 Consent Requirements

You represent and warrant that, prior to sending any communication through our platform:

• For SMS: Each recipient has provided prior express written consent to receive text messages from your business, in compliance with the Telephone Consumer Protection Act (TCPA) and all applicable laws
• For Voice Calls: Each recipient has provided appropriate prior express consent for automated or pre-recorded calls where required by the TCPA, or you are making live, manually-dialed calls to existing customers in compliance with applicable law
• For Email: Each recipient has provided consent to receive email communications from your business in compliance with the CAN-SPAM Act and, where applicable, CASL or other regional email marketing laws
• You maintain records of all consents obtained across all channels and will provide them upon request
• You have not obtained consent through deceptive, coercive, or misleading means
• You will honor all opt-out and unsubscribe requests promptly (within 10 business days for SMS/voice; within 10 business days for email as required by CAN-SPAM)

3.3 Prohibited Communications

You may NOT use the platform to:

• Contact individuals who have not consented or who have opted out of any communication channel
• Send spam, unsolicited promotions, or bulk marketing to non-customers via any channel
• Transmit any content that is unlawful, harassing, threatening, defamatory, obscene, or fraudulent
• Impersonate any person or entity or misrepresent your business
• Send SMS or voice communications in violation of the TCPA or CTIA guidelines
• Send emails in violation of the CAN-SPAM Act, including omitting required physical address or opt-out mechanisms
• Use the platform to contact individuals on the National Do Not Call Registry inappropriately
• Place robocalls or use pre-recorded voice messages without the legally required level of consent

4. Compliance with Communication Laws

You acknowledge that you, as the Subscriber, are solely responsible for ensuring your use of the platform complies with all applicable federal, state, and local laws and regulations, including but not limited to:

• Telephone Consumer Protection Act (TCPA) — governing SMS and voice calls
• CAN-SPAM Act — governing commercial email
• CTIA Messaging Principles and Best Practices — governing SMS conduct
• Canada's Anti-Spam Legislation (CASL) — if contacting Canadian recipients
• FTC Telemarketing Sales Rule (TSR) — governing voice outreach
• National Do Not Call Registry rules
• State-specific telemarketing, robocall, and privacy laws (including California's CCPA/CPRA where applicable)

The Company is a technology provider only. We do not review, approve, or take responsibility for the content of messages sent by Subscribers or compliance with applicable laws. You agree to indemnify and hold the Company harmless from any claims arising from your messaging practices.

5. Fees and Payment

Subscription fees and usage-based charges are described on our website at schaiduler.com. By subscribing, you authorize us to charge your payment method on a recurring basis per the plan selected. All fees are non-refundable unless otherwise stated. We reserve the right to change pricing with 30 days' notice.

Failure to pay may result in suspension or termination of your account.

6. Data and Privacy

6.1 Your Customer Data

You retain ownership of all customer data you upload to the platform. By using our service, you grant us a limited license to process that data solely to provide the service to you. We will not sell your customer data to third parties.

6.2 Our Privacy Practices

Our collection and use of data is governed by our Privacy Policy, available at schaiduler.com/privacy. By using the service, you consent to our data practices as described therein.

6.3 Data Security

We implement commercially reasonable security measures to protect data stored on our platform. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Intellectual Property

All software, interfaces, branding, and content comprising Schaiduler are owned by or licensed to the Company. You are granted a limited, non-exclusive, non-transferable license to use the platform for your business purposes during the term of your subscription. You may not copy, modify, reverse engineer, or create derivative works from any part of the platform.

8. Suspension and Termination

We reserve the right to suspend or terminate your account at any time, with or without notice, for:

• Violation of these Terms, including any prohibited messaging conduct
• Complaints from recipients or carriers regarding your messages
• Non-payment of fees
• Any conduct we reasonably believe poses legal, reputational, or operational risk to the Company

You may cancel your account at any time by contacting us at support@schaiduler.com. Upon termination, your access to the platform will cease and your data may be deleted after a reasonable retention period.

9. Disclaimers

SCHAIDULER IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES. MESSAGE DELIVERY IS SUBJECT TO CARRIER AVAILABILITY AND IS NOT GUARANTEED.

10. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, THE COMPANY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS OR DATA, ARISING FROM YOUR USE OF THE PLATFORM, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY TO YOU SHALL NOT EXCEED THE FEES YOU PAID IN THE 3 MONTHS PRECEDING THE CLAIM.

11. Indemnification

You agree to defend, indemnify, and hold harmless the Company and its officers, directors, employees, and agents from and against any claims, damages, losses, and expenses (including reasonable attorneys' fees) arising from: (a) your use of the platform; (b) your violation of these Terms; (c) your violation of any third-party rights, including TCPA or other messaging law violations; or (d) any messages sent through your account.

12. Modifications to Terms

We may update these Terms from time to time. We will notify you of material changes by email or through the platform. Your continued use of the service after the effective date of any changes constitutes acceptance of the updated Terms.

13. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Oregon, without regard to conflict of law principles. Any disputes arising under these Terms shall be resolved through binding arbitration in Bend, Oregon under the rules of the American Arbitration Association, except that either party may seek injunctive relief in court for intellectual property or messaging law violations.

14. Miscellaneous

Entire Agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and the Company regarding the service.

Severability: If any provision is found unenforceable, the remaining provisions remain in full effect.

Waiver: Failure to enforce any provision is not a waiver of our right to enforce it later.

Assignment: You may not assign these Terms without our written consent. We may assign our rights freely.

15. Contact Us

If you have questions about these Terms, please contact us:

OLIO APPS LLC
Email: support@schaiduler.com
Website: schaiduler.com

© 2026 OLIO APPS LLC. All rights reserved.